We want you to love your Little Miss Label pieces. If something isn't right, this policy explains how returns, exchanges, and refunds work.
Return Eligibility
You may return eligible items within [14-30 days] of delivery. To qualify for a return, your item must be:
- Unworn, unwashed, and in its original condition
- In the original packaging with all tags attached
- Accompanied by proof of purchase (order number or receipt)
Non-Returnable Items
The following items are not eligible for return or refund:
- Underwear and swimwear, for hygiene reasons
- Items marked as final sale or clearance
- Gift cards
How to Start a Return
To initiate a return, email us with your order number and reason for return. Once approved, we will provide instructions on how and where to send your package.
Customers are responsible for return shipping costs unless the item received was faulty, damaged, or incorrect.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within [5-10 business days]
- Shipping costs are non-refundable, unless the return is due to our error
- Your bank or credit card provider may take additional time to reflect the refund in your account
Late or Missing Refunds
If you haven't received your refund after the timeframe above, first check your bank account again, then contact your credit card company as it may take some time before your refund is officially posted. If you've done this and still have not received your refund, please contact us.
Exchanges
If you would like to exchange an item for a different size or color, contact us. Exchanges are subject to product availability.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us within [48 hours] of delivery with photos of the item. We will arrange a replacement or full refund at no additional cost to you.